YSENMED have been in veterinary medical equipment exporting for more than 15 year, we try our best to provide the most cost-effective equipment for taking good care of our pets!
Frequently Asked Questions and YSENMED Services:
1. How to buy your products? Do you have distributor in our country?
You can buy the products from our company directly. Normally the procedure is: Choose products, Inquire online, Sign the contract, Payment by T/T, Delivery the goods to you.
2. What is the warranty? How about the spare parts?
We provide 1 year warranty and life-long maintenance for all the equipment. If any spare parts broken down within the warranty period, we will repair and change it for free.
3. Do you offer the training for free? How about the after service?
We can provide video of installation, operation and repairing online. Any question just contact us, we will try our best to solve it as quick as we can.
4. How can we trust you?
We are Guangzhou Yueshen Medical Equipment Co., Ltd., has been in medical equipment exporting for more than 15 years, and we are 14 years Golden Member of Alibaba.
6. Will you send technicians to install the equipment?
Yes we can, but visa, flight, accommodation will belong to buyer's side.
7. Hong long is the delivery time if I make an order now?
Usually for small quantity order within 7-10 working days after receipt of payment, for large quantity order within 15-20 working days
8. What kinds of certificates do your products have?
All of our products have ISO certificate, most have CE, and some have PDF.
9. Are you a manufacturer or sale agent?
We are one of the largest three manufacturers of Medical X-Ray Machines in China.
10. How can we know your company? Are there any approaches?
Clients can visit our company website frequently and contact our sale representatives freely. If the customers want to know more something about our company, can send us emails or communicate with us on Whatsapp, Skype.